Handcrafted with Care

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Handcrafted with Care

Each piece is thoughtfully made by hand

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Complimentary shipping on qualifying orders

FAQ

Here are answers to some of the most common questions about our handmade bags and jewelry.

If you don’t see your question here, you can always reach us at hello@hookedoncrochetdesign.com.

Do you accept custom orders?

Yes.

You can submit a request through our Custom Order page. Share your ideas, colours, and hardware preferences, and we will follow up with pricing and a production timeline.

A 50% non-refundable deposit is required to begin production on all custom designs.

Production time depends on the type of item and the level of detail.

• Crochet earrings: usually 3–7 business days
• Crochet bags: usually 2–4 weeks

Custom timelines will be confirmed in your email quote before you pay the deposit.

Each custom piece is made to your specific colours, style, and preferences.

The 50% deposit covers materials and reserves time in our production schedule. Once we start planning and sourcing for your design, it cannot be reallocated to another order, so the deposit is non-refundable.

Because our items are handmade in small batches, and many are custom, all sales are final.

If there is an issue with your order (for example, it arrives damaged), please contact us within 3 days of delivery so we can review and assist.

Yes, we ship to many countries.

Shipping rates and delivery estimates are shown at checkout based on your location. If your country is not available at checkout, please email us and we’ll check what is possible.

Shipping time depends on your location and the shipping method chosen at checkout.

As a general guide:
• Within Canada: usually 2–7 business days
• USA and international: timing varies by region

You will receive tracking details once your order has been shipped.

We work with a mix of quality yarns, beads, and hardware.

Specific materials vary by design, but our focus is on pieces that feel good to wear, hold their shape, and look beautiful over time.

We have a full Care Instructions page with detailed guidance for crochet bags, earrings, and beaded jewelry.

You can visit it here: Care Instructions 

Yes, all my crochet bags are handcrafted by skilled artisans, ensuring each piece is unique and made with care.

My crochet bags are made from high-quality, durable yarns and cords such as cotton, acrylic, polyester or blends, chosen for their strength and aesthetic appeal.

Absolutely! My crochet bags are designed to be both stylish and sturdy, making them perfect for daily wear, shopping, or outings.